Privacy Policy

Last Updated: September 9, 2026

At Yugo, we value the privacy of our customers and visitors. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, place an order, contact us, or otherwise interact with our services.

By using the Yugo website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect different types of information.

Information You Provide

When you place an order, create an account, contact us, or submit information through our website, we may receive details such as:

Full name
Billing and shipping address
Telephone number
Email address
Order and transaction information
Information provided when contacting customer support
Other information you voluntarily submit through our website

We only request information that is reasonably necessary for the relevant purpose.

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website
Approximate browsing activity
Date and time of access
Technical information relating to website interactions

This information may be collected through cookies, pixels, log files, and similar technologies.

2. How We Use Information

Yugo may use collected information for purposes including:

Processing and fulfilling orders
Confirming purchases and payments
Arranging shipping and delivery
Providing customer service
Responding to questions and requests
Managing returns, exchanges, and refunds
Maintaining and improving our website
Understanding how visitors use our services
Detecting and preventing fraud or unauthorized activity
Protecting the security of our website and customers
Complying with legal and regulatory obligations
Sending promotional communications where permitted and where applicable consent or another lawful basis exists

We do not use personal information for purposes unrelated to the context in which it was collected except where permitted or required by law.

3. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method selected, payment providers may collect and process information necessary to authorize and complete the transaction.

Yugo generally does not need to directly store complete payment-card details on its own systems when payment processing is handled by an external payment provider.

Customers should review the privacy practices of the payment service used for their transaction.

4. Cookies and Similar Technologies

Yugo may use cookies and comparable technologies to help operate and improve the website.

These technologies may be used to:

Keep essential website functions working
Remember certain preferences
Understand website traffic
Measure performance
Improve the shopping experience
Support relevant advertising and marketing activities where permitted

You may be able to control or disable certain cookies through your browser settings. Disabling some cookies may affect the functionality of portions of the website.

5. How We Share Information

Yugo may share personal information with trusted third parties when reasonably necessary to operate our business and provide services.

These parties may include:

Payment processors
Shipping and logistics companies
Technology and hosting providers
E-commerce service providers
Customer support platforms
Analytics providers
Advertising and marketing service providers
Fraud prevention and security services
Professional advisers and service providers

Third parties are expected to process information in accordance with their applicable responsibilities and, where appropriate, contractual obligations.

6. Legal Requirements

We may disclose personal information when reasonably necessary to:

Comply with applicable laws or regulations
Respond to valid legal requests
Protect our rights or property
Investigate suspected fraud or unlawful activity
Protect customers, users, or the public
Enforce our terms, policies, or agreements

7. Business Transfers

If Yugo undergoes a merger, acquisition, restructuring, sale of assets, financing transaction, or similar business change, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will be handled in accordance with applicable privacy requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted to or stored by us.

9. Data Retention

Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, prevent fraud, or satisfy legal and regulatory obligations.

Retention periods may vary depending on the type and purpose of the information.

10. Marketing Communications

Where permitted by applicable law, Yugo may send promotional communications regarding products, offers, or other services.

You may unsubscribe from marketing communications by following the instructions included in the communication or by contacting our customer support team.

Even if you opt out of promotional communications, we may still send necessary transactional or service-related messages, such as order confirmations, shipping updates, or important account information.

11. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to particular uses of personal information
Withdraw consent where processing is based on consent
Request information about how your data is processed
Exercise other rights provided by applicable privacy legislation

Requests are subject to applicable legal requirements and exceptions.

12. Third-Party Websites

Our website may contain links to websites, services, or platforms operated by third parties.

Yugo is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policies of third-party services before providing them with personal information.

13. Children's Privacy

The Yugo website is not intended to knowingly collect personal information directly from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact our customer support team so the matter can be reviewed.

14. International Data Processing

Depending on the service providers and technologies used by Yugo, personal information may be processed or stored in countries other than the country in which you reside.

Where required, we take reasonable steps to ensure that applicable safeguards are used for international transfers and processing.

15. Changes to This Privacy Policy

Yugo may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, the revised policy will be published on this page with an updated "Last Updated" date.

We encourage visitors to review this page periodically to remain informed about how information is handled.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or how Yugo handles privacy-related matters, please contact our customer support team using the contact information available on our website.

We will review privacy-related requests in accordance with applicable law.